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  1. SPORFIE
  2. FAQ

FAQ

Account Management

  • How do I add a member to my organization?
  • How do I change the admin on my organization's account?
  • How can I authorize additional people to schedule events for my account/organization?

Billing

  • How do I cancel my LIVE+ subscription?
  • How long does my LIVE+ subscription last?
  • Do people need to pay to watch my live stream?
  • Can I have multiple people stream from my plan?
  • Is it $39/month and we can stream as many games as occur in that month? Or do we have to pay for each game we stream?
  • If I don't have an active paid subscription, what happens to my content?
See all 7 articles

General

  • How to Customize Your Highlight Length During Creation
  • Where can I find my Backup Copy recordings?
  • Connecting Your Mevo Camera to Sporfie
  • I am getting a message when I try to stream saying that we have exceeded quota.
  • How do I download multiple highlights at once?
  • Do I need to login to watch a game live?
See all 41 articles

Getting Started

  • Build Your Own Sporfie Starter Kit
  • Self-Setup Quick Start Guide
  • Pairing Your Clipr with the Sporfie Mobile App

Coaches

  • How will I know when the camera is set up correctly and recording?
  • How can I set it up for parents to use during a game?
  • How do I save clips of the game?
  • Do I need to manually add my game as an event in the app?
  • Is there a cost to use the Sporfie service?
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